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About The Spa

About the Spa

Welcome to Serendipity Spa! One of my life long dreams is to own and operate my own business and I’m excited and happy to realize that dream come true. Serendipity Spa is a place where clients receive innovative skin treatments, relaxation, and a nurturing atmosphere where I can build lasting relationships for the very best ongoing skin and lifestyle care. Serendipity Spa offers the latest advancements in modern skin care, combining organic-based ingredients with cutting-edge clinical treatments to transform skin with long-term results. Whether your goal is to combat complex skin concerns, ward off signs of aging, or simply maintain healthy skin, Serendipity Spa can design a customized and progressive treatment program that sets you on the path to lifelong healthy skin

Melissa Poley

Owner, Clincal Aesthetician

My dream began while attending and graduating from Grandview College and the Professional Cosmetology Institute’s aesthetics program. I also worked for a cosmetic line receiving training in makeup application, skin care, and business/client relation techniques. My passion for skin care continued working for several of Des Moines’ leading Plastic Surgeons. My experience starting in 1999 has helped me develop a true love of making people feel good about themselves and to find a confidence in the way they look. Most important is to match customized skin care regimens to skin types and specific conditions with advanced technologies along with professional products to achieve best results. I like to see confidence restored as clients proceed in their journey to healthy living and feel qualified to give advice as well as referrals to those in need.

My other lifelong dream is to have a family balance and that realization has more than been met with my two wonderful, active sons, Landon and Stone and my husband John. John and I lead a very active life style just keeping up, but we also work on mind, spirit and body activities. I feel confident in personally representing what my business philosophy is all about.

Melissa’s beauty secret? “Use SPF daily; always incorporate antioxidants and retinols into your skincare regimen; wear a mineral makeup for a flawless finish; and don’t forget to do something daily for YOU (take a nap, exercise, spend time with your friends, and make scheduling a spa appointment a priority!)”


Haley Ostenberg

Licensed Massage Therapist

I am a graduate of the Massage Therapy Program at Aveda Institute of Des Moines who is ecstatic to begin my career as a licensed massage therapist! My passion is to help people find relief of physical pains and mental stressors, along with obtaining balance of the mind, body and spirit. Medical research shows that about 90% of illnesses and diseases are stress-related, which is why regular massage and self-care is an essential part of your routine. In order to live a life of happiness and longevity, we must take care of ourselves first!

I will be continuing my education while working at Serendipity Spa, and hope to continue adding more service options for clients to enjoy. My next goal will be to obtain more knowledge of energy healing so that I will be able to perform Reiki Massage for those that have a substantial amount of stress in their life. During my free time, I enjoy keeping up with daily exercises of yoga and going on walks. I also love using my spare time for self-care exercises such as meditation and tai chi. I spend lots of time with my beautiful kitty, Luna, and also love being outdoors or riding my motorcycle! My dream is to travel the world and build life-long friendships with amazing people!


Alana Fahlenkamp

Licensed Nail Technician

I have always had a passion in doing my job to the best of my ability and delivering quality service to every client I encounter. When working for other employers, I always found myself wanting more. I felt as though I needed a career where I could represent myself as an individual and continue to grow. I recognized my strengths as being creative, meticulous, and passionate, so I decided to attend the nail technology program at LJIC.

I never imagined I would go back to school as I am a busy mother of 3 beautiful children, Vondre, Kamari, and Taliyah. I love to travel and longed for a career where I could balance taking care of myself and my clients. While attending the program, I fell in love with so much more than just doing nails.

Your nails are one of the most important accessories you have, and keeping them healthy and beautiful is important for your overall self representation. Whether it be long, artistic designs, or short well manicured nails, they allow us to express who we are. My top priorities are to offer a clean, relaxed, and positive environment. I want my clients to leave my salon feeling as though all of their needs were well taken care of.


Hours

Monday 9:00 - 7:00pm
Tuesday 9:30 - 8:00pm
Wednesday 9:00 - 8:00pm
Thursday 9:30 - 8:00pm
Friday 9:30 - 6:00pm
Saturday 9:00 - 6:00pm
Sunday 12:00 - 5:00pm
*By Appointment Only

Spa appointments must be reserved with a credit card number, or the number on a gift card, if applicable. Your credit card will not be charged prior to your arrival.

Your credit card will only be charged if you fail to arrive for your spa services without cancelling 24 hours prior. You will be charged 40% of your service(s) cost for any late cancellation or no-show appointments.

We accept MC, Visa, Discover, American Express

Location

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